Yes, you can purchase a sterling silver and CZ placeholder ring for $150. Should you decide to purchase with us post-proposal, this can be traded in and credited towards your engagement ring purchase of $4,000 or more. Only styles in our collection are available as placeholders and they are pre-set with a standard size CZ stone between one and two carats.

Placeholder rings are $50 when shipped internationally, shipping is non-refundable.

4 through 8, including half sizes.

Yes, if you purchase your engagement ring through us we can make an exact replica of your ring in sterling silver and CZ for $500.

We can also size and ship one of our try at home sample rings for $150.

No, travel rings are final sale.

No, placeholders rings are excluded from our 60 day free return policy, but can be credited towards an engagement ring purchase of $4,000 or more. One placeholder can be credited towards each ring.

Our rings are made to order by our experienced bench jewelers in NYC.

Yes, any ring can be purchased in 14K gold.

We use 100% recycled gold and platinum.

Recycled gold is reclaimed from post-consumer sources and re-refined. It’s exactly the same as newly mined gold without the environmental damage. Our sources include recycled jewelry, industrial products, and electronics.

Yes, we plate all our white gold rings with rhodium unless you request otherwise. Rhodium gives white gold a whiter, brighter look.

We do! If you’d prefer your white gold raw (no rhodium plating) just let us know.

Yes, this goes by a variety of names but basically has a lower copper content than rose gold, but more than yellow gold. If this is something you’re interested in, let us know.

Our 18K rose gold is 75% gold, 24% copper, 1% silver with trace elements of zinc. The zinc accentuates the color of the copper and gives it a lovely blush pink hue.

Our 18K gold alloy is 75% gold, 15% silver, and 10% copper.

Our 14K white gold is alloy 58% gold, 23% copper, 9% copper and 10% nickel.

Our 18K white gold alloy is 75% gold, 14% copper, 5% zinc and 6% nickel.

Our platinum alloy is 95% platinum and 5% ruthenium, another member of the platinum family.

We’re known for our light, airy bezels. On average, our bezels are .5mm

Our minimum band thickness is 1.35mm. While other websites do offer bands thinner than that, those bands will bend and deform with wear. We recommend a 1.5mm band and up.

Yes, just ask!

Our mill grain detailing is done by hand. In certain cases, where there isn’t enough room, it’s cast into the ring.

Around .75mm when finished.

Our classic prong finish is a claw prong, sometimes also referred to as a talon. We can also do a round or square finish.

Yes, we can typically match the price of the diamond if it's listed on a major website and you are not ordering a custom setting.

The diamond must have the same certificate number and four C’s.

The diamond must be listed on one of the following major platforms: Blue Nile, Brilliant Earth, James Allen, Yadav, With Clarity, Do Amore

The price match only applies to diamonds listed on frankdarling.com.

The price match guarantee is only valid before you purchase, not after.

You must verify the price by sending a link to the listing.

The price must be available to the general public and not discounted at the time of your purchase from Frank Darling.

The stone must be available for sale.

The price must be in USD.

The diamond is not eligible for further discounts from Frank Darling

We will honor the price for 48 hours from the time of the request

Not at this time. In order to purchase one of our settings the center stone must also be purchased through us.

Yep! We can melt it down and give you a credit towards your order. The credit is usually $50 – $100.

Not at this time.

If you’re in the US it will ship via UPS next day air. If you’re overseas it will ship UPS worldwide express.

Yes, from the time it leaves our studio until you sign for it it’s insured for the full value.

Yes, it ships in a UPS express box with no labeling on the outer box.

Always. Complimentary next day air shipping is included with all engagement ring purchases over $1,000. Purchases under $1,000 ship via 2 day air.

Yes, rushes can be accommodated on a case by case basis but do cost a bit more.

There’s a $250 fee for rush orders on styles from the collection. Delivery sooner than two weeks (14 days) is considered a rush.

There’s a $350 fee for rush orders on custom styles. Delivery sooner than three weeks (21 days) is considered a rush.

International packages ship via UPS worldwide express and generally take around three days, however, there can be delays in customs, and this is outside of our control.

This depends on where you live. Duties and taxes vary country by country and can range from 0% to around 25%. They are collected directly by customs after your order ships. It’s a good idea to factor this into your budget. Contact us if you’d like help estimating how much this will be.

No 3rd party shipping allowed.

You can pay with a credit card, paypal or bank transfer. We also offer financing with Affirm, and interest free layaway.

Yes, it’s 1.5%.

You pay 60% upfront, and the remaining 40% in 2 equal payments. We make the ring when we receive the second payment, and deliver the ring when we receive the final payment.

Yes, we offer a lifetime manufacturers warranty. This covers issues due to manufacturing, but not from regular wear and tear.

-Stones already loose in a newly made ring
-Newly-made rings that are deformed or bent
-Rings that are easily bent or deformed without any significant force
-Rings that were made with the incorrect material such as gold rather than platinum

-Discoloration due to exposure to chemicals.
-Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
-Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.
-Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.

Because each ring is custom, every issue we encounter is a unique case, and we have to inspect each ring to determine whether it is covered by the manufacturing warranty. If we find an issue is not covered by warranty, we also offer you options on how to repair the ring.

Our complimentary care plan includes free resizing, polishing, prong tightening, and resizing for life on all engagement rings in which the center stone was purchased through us, at list price.

Shipping is not included, but we can provide an insured shipping label at reduced rates. It’s between $20 – $100 each way depending on the value of the ring.

For stones in which we are honoring our price match guarantee the complimentary care plan can be purchased as a standalone plan for an additional $250.

Valid for US orders only.

Frank Darling collection rings can be returned within 30 days of delivery for a full refund. Only one ring per customer is eligible for return every 6 months. Jewelry determined misused or taken to a third-party jeweler is not eligible for return.

• (All certified diamonds must be returned with their original certificate or a $250 replacement fee will be charged.)

Custom designed Frank Darling rings can be returned 30 days after delivery. Center stones used in custom rings can be returned up to 60 days after initial payment or 30 days from delivery, whichever comes first.Only one ring per customer is eligible for return every 6 months. 

• (All certified diamonds must be returned with their original certificate or a $250 replacement fee will be charged.)

The delivery timeline may be prolonged by any of the following additional free services:

• CAD approval by Customer

• 3D printed prototype approval by Customer

• Layaway payment plan 

• Deferred ship date or deferred pick up date

If any of these additional services are being provided, center stones can be returned for up to 60 days after initial payment or 30 days from delivery, whichever comes first. Settings can still be returned up to 30 days after delivery.

Yes, international orders come with 30 day free returns as well, We just ask that you cover shipping. Duties & taxes are not eligible for refund.

Yes! As long as you’re within our 30 day free returns policy you can return your ring and we’ll reset your stone in a new setting. Please reach out, if you’d like to change the setting we only ask that you purchase a new setting with one of our designers.

Absolutely! As long as you return the setting within 30 days of delivery, you can have the diamond set in a new setting. Each client is only allowed one loose diamond return. The diamond must arrive in its original condition, with its diamond certificate, and must not have been previously set.

Carat varies based on the collection. The Sidney and Parker collections are mostly one carat, Billie is mostly 1.5, and Mason and Harper are mostly 2. Contact us at hello@frankdarling.com to be sure.

Email us at hello@frankdarling.com and we can send a replacement.

Varies from Size (6-7)

You bet!

Sometimes USPS scans the kits before delivering them. Don’t stress. Give it 1-2 more days to arrive. Often it’s been misdelivered to a neighbor or shows up shortly after the scan. If it still doesn’t show up, email us at hello@frankdarling.com and we can help.

Email us at hello@frankdarling.com and we can extend the return window by a few days.

While there’s no limit to the number of try at home kits you can order, we can only ship one / customer at a time. As soon as we receive your first kit back, you’re welcome to order another!

You betcha!

You can keep the kit for five days from the date of a receipt, even if it shows up late.

Your card on file will be charged $250.

Yes, we do offer this service shipping is generally about $60, and this can be credited towards your order if you decide to purchase with us. (One of our designers can help you with your international Try At Home order).

We don’t yet offer this service outside of the US and Canada