Need a Hand?

We have samples of our settings made so that you can see them from the comfort of your home!

They are sterling silver and plated with a CZ center stone.
This lets you try your Frank Darling rings at home with no commitment to choose immediately.

We have limited quantities of each setting as we ship and restock daily. Please put your email down to get notified of your faves coming back in stock!

Carat varies based on the collection. Most will be 2ct CZ equivalent center stones. Some styles may have 1.5ct CZs.

You can contact us at hello@frankdarling.com to check as well!

Size 6.5!

Yes it does! You are free to keep the ring sizer as well.

Sometimes USPS scans the kits before delivering them. Don’t stress. Give it 1-2 more days to arrive. Often it’s been misdelivered to a neighbor or shows up shortly after the scan. If it still doesn’t show up, email us at hello@frankdarling.com and we can help.

Email us at hello@frankdarling.com and we can extend the return window by a few days.

Your card on file will be charged $250.

Email us at hello@frankdarling.com and we can send a replacement.

At the moment our try at home program is available in the US only but we're happy to show you settings over videochat to if you book a consultation!

Placeholder rings are sterling silver replicas of ring settings from our collection! These are used in-lieu of a finished ring for proposal if you are on a tight timeline or as a travel ring!

Most collection styles are available as placeholder rings and cost $150 before tax.

Placeholder rings are sterling silver base and plated with 18K gold or rhodium, set with a 2 carat cubic zirconia stone, and available in US sizes 4 - 8

It takes up to 7 business days to resize and refurbish placeholder rings, and they will be shipped overnight to you.

Post proposal, the placeholder ring can be traded in and credited towards a purchase of $4,000 or more.

Placeholder rings are not eligible for return, repair, nor remake.

They are excluded from our warranty as well as our complimentary care plan.

Since they are sterling silver and plated, they will wear down with frequent wear as well as contact with chemicals. Silver is a soft metal, thus could bend and break with a hard enough hit.

All of our jewelery pieces are hand made in the heart of NYC with our bench jewelers in the Diamond District!

We use recycled gold and platinum as they are plentiful already in circulation. We get our metal from refineries, and also send our scrap metal back to the same refineries to continue recycling metal.

Recycled gold is reclaimed from post-consumer sources and re-refined. It’s exactly the same as newly mined gold without the environmental damage. Our sources include recycled jewelry, industrial products, and electronics.

Yes, we plate all our white gold rings with rhodium unless you request otherwise. Rhodium gives white gold a whiter, brighter look!

If you don't want rhodium plating, just email us at hello@frankdarling.com!

Our 14K yellow

gold alloy is 4.98% Zinc, 4.77% Silver, 31.75% Copper, and 58.5% Gold.

Our 18K gold alloy is 75% gold, 15% silver, and 10% copper.

Our 14K white gold is 6.12% Zinc, 22.92% Copper, 11.67% Nickel, .79% Other, and 58.5% Gold

Our 18K white gold alloy is 75% gold, 14% copper, 5% zinc and 6% nickel.

Our platinum alloy is 95% platinum and 5% ruthenium, another member of the platinum family.

Our 18K rose gold is 75% gold, 24% copper, 1% silver with trace elements of zinc. The zinc accentuates the color of the copper and gives it a lovely blush pink hue. We currently dont offer 14k rose gold as it tarnishes much faster due to the higher copper content.

Generally, your pave diamonds won't take a tumble unless you give your ring a good smack. But hey, accidents happen, right?

To be on the safe side, consider an eternity band that is one-half or three-quarter inches thick. It's a fabulous way to keep your pave in place while looking fierce. Additionally, keep in mind that pave diamonds on prongs are a little more delicate and vulnerable, so just be sure to handle them with a little extra loving care to ensure longevity.

We’re known for our light, airy bezels. On average, our bezels finish around .5mm but this can be customized if you have a preference.

The thinnest we make our rings is 1.5mm. We do not make bands thinner than this width.

Our mill grain detailing is done by hand. In certain cases, where there isn’t enough room, it’s cast into the ring.

Around .75- .9mm when finished, depending on the center stone size.

Our classic prong finish is a claw prong, sometimes also referred to as a talon. We can also do round prongs or square prongs. To make this change, please email hello@frankdarling.com!

When considering how high is too high-the sky really is the limit. Just be sure to remember that Medium and High Profile rings are more prone to hitting more surfaces and thus are more susceptible to damage.

Another thing to consider? How often you find yourself using your hands in daily life so ask yourself: are you wild with your hands? Do you tend to use them a lot in your day-to-day activities? If the answer is a resounding yes, a low-profile ring may be the perfect setting for you. After all, you want to show off that ring without the worry of it taking damage - ain't nobody got time for that. 

Ultimately, your perfect height is going to be a balance of form and functionality. Whether you're reaching for the stars or keeping those feet on the ground, it's all about what makes you feel the most fabulous while keeping your bling safe and protected, so trust your gut and go for what feels right for you.

Thin may be in, but when it comes to the thickness of your engagement ring, we've got some recommendations. So, here's the skinny:

You might be tempted to go sleek and slender with a ring thinner than 1.5mm, but trust us, it may not be the wisest choice. Why? Well, anything less than 1.5mm will have a tough time holding up to the daily wear and tear that your fabulous engagement ring will go through. In fact, 1.5mm rings are already slightly more fragile than their thicker counterparts. Going for any less band may result in your setting getting quite literally whacked out of shape simply by just grabbing something a little too hard. So make sure your ring is at least 1.5mm or larger. This way, it's bound to last through any champagne toasts, spontaneous dance parties, and Insta-worthy moments you throw at it.

At Frank Darling, we made the decision to discontinue our Price Match Guarantee. Why did we do this? Well, at the end of the day we found that there really is no matching our fair, transparently-priced, handmade jewelry.

When you buy fine jewelry from Frank Darling you don't have to worry about secret markups or hidden fees - we price each breathtaking piece fairly and in accordance with the quality and post-purchase care that Frank Darling has come to be known and loved for. Plus, because we believe that happy employees make for even happier customers, our pricing manages to not only support our fabulous jewelry but also ensure that our rockstar team is well taken care of.... it's a win-win, darling.

We also know that we would be nowhere without our everyday heroes and we’re all about honoring those who make a difference --the Military, First Responders, Nurses, Teachers, Students, and Government Employees. We see you, and we want to show our appreciation with a $100 discount off of a purchase of a setting and a certified loose diamond when purchased together.

Just chat in to get your custom promo code to add to check out!

We do not offer a Bring Your Own Stone program at this time, thus do not work with any outside stones or jewelery.

We only make settings with diamonds purchased through us! If you cannot find something you are looking for, our team of designers can lend a hand!

US order ship UPS next day air, signature required on delivery, in a nondescript UPS express box.

International orders ship UPS worldwide express and also require a signature on delivery.

Yes, your package is insured from the time it leaves our studio until you sign for it for the full purchase price.

Yes! Your order will arrive in a white UPS express box with no labeling on the outer box.

Complimentary next day air shipping is included with all engagement ring purchases over $1,000. Purchases under $1,000 ship via 2 day air.

International packages ship via UPS worldwide express and generally take around three to five business days.

However, there can be delays in customs, and this is outside of our control.

This depends on where you live. Duties and taxes vary country by country and can range from 0% to around 25%. Once the package has been received by your country's customs department, they will call you directly to collect the duties and taxes.

It’s a good idea to factor this into your budget. Contact us if you’d like help estimating how much this will be.

While we can show you the inscription of prong-set diamonds due to the open-style nature of the ring, we're unable to view the diamond inscription if it has been set in our bezel or half-bezel styles. This is because the bezel or half-bezel band encases the side of the diamond with the inscription.

Rest assured, throughout the diamond production process, we meticulously check your diamond's inscription multiple times to ensure its accuracy. We leave no room for error and are committed to delivering a perfectly set stone.

In general, the length of production time needed to create your perfect ring depends on a variety of factors and specifications. Any of our dazzling ring collections are able to be made in just three weeks for a short production time that is as speedy as it is sparkly.

Looking to collaborate with any of our brilliant designers to create a custom ring? Your timeline is going to be a bit longer and you can expect it to take between three to five weeks as our team works with you through a more involved process that includes a CAD approval and a ring fitting. But hey, the best things in life take time, right?

Need your ring in NY faster than a NY minute? You have options. In particular, you can choose to accelerate the process by opting out of some of the services we offer (like the ring fitting). And of course, any unforeseen delays will be communicated ASAP so you can be in the know of when and how you'll receive your bling.

Our collection style rings are eligible for free 30-day returns for an in-store exchange or full refund. Simply mail your return with our complimentary UPS air shipping with its original documentation. 

Keep in mind that orders canceled during production are considered returns and that all returns must be in their original, unworn condition. Your return window begins from the original date your purchase is ready to ship or be picked up, and if you request a special later delivery, your return date will remain the same as its original shipping date. Layaway orders are not eligible for returns more than 60 days after the first payment and all certified diamonds must be returned with original certificate or a $250 fee will be charged. Finally, any jewelry that has been deemed misused or taken to a third-party jeweler is not eligible for returns, and only one ring per customer can be returned every 6 months.

Our custom designed rings are eligible to be returned with complimentary UPS air shipping, however, thanks to the custom-nature of the ring, there are some stipulations to keep in mind. 

Custom ring settings (aka everything except the center stone) can be returned for a full refund within 30 days from the original date your purchase was ready to ship or pickup. 

The center stone of your ring can be returned within 60-days from the date of your order date or 30 days from the original date your stone was ready to ship or pickup, and you’ll also receive a full refund. 

Now for the nitty gritty:

• As with our Collection return policy, any returned item must be in its original unworn condition and accompanied by all original documentation. 
• If your item was ordered on layaway it is not eligible for returns more than 60 days from your order day or 30 days from the date of eligible ship date / date of receipt (whichever one comes first)
• Custom-cut center stones are subject to a $500 restocking fee if returned. 
• All certified diamonds must be returned with their original certificate, or a $250 replacement fee will be applied. 
• Canceling an order during production is considered a return. 
• Customers can only return one ring every 6 months, returns of two or more rings within that timeframe will not be accepted.
• Rings that have been deemed to be misused or taken to a third-party jeweler at ineligible for returns.

If you have a special request for a later delivery date, our 30-day return/exchange window begins on the date that your order was originally available to ship or be picked up at our studio.

Frank Darling is not liable for purchases left in our studio past 6 months from purchase date. This includes loss and theft of your purchase. We want to make your sparkly as soon as possible, so please also opt to ship or pick it up as soon as possible!

Yes, international orders are eligible for return within the same guidelines as above.

You are responsible for the cost of return shipping back to our NYC office. Duties and taxes are not eligible for refund through us.

Yes! As long as you’re within your return window you can exchange the setting. You will be responsible for the cost difference, if there is one.

Just email hello@frankdarling.com if you'd like to request this!

Absolutely! As long as you're within your return window you can return a loose stone. Each client is only allowed one loose diamond return. The diamond must arrive in its original condition, with its diamond certificate, and must not have been previously set by a 3rd party.

Yes, we offer an upgrade program on natural, GIA certified diamonds in the D-J color range. We don't have an upgrade program for lab grown diamonds or colored gemstones at this point in time.

Here are the guidelines:

The new diamond must be at least 2x the price of your original diamond.

The original diamond must have been purchased through Frank Darling.

You may upgrade one diamond for multiple diamonds, or vice versa, so long as the total price of diamonds in your new selection is at least double that of your originally purchased diamond(s).

Your diamond must be in its original condition with the original diamond grading report. The grading report must be in good, reusable condition, or fees may apply for replacing the grading report.

Available within the United States only.

Upgrade orders are not eligible for discounts, price match, or promo codes.

The credit value will be solely based on the purchase price of your original diamond.

Your original diamond must be returned to us and accepted by our Quality Assurance department before your new selection is shipped.

Yes, we can custom cut center stones on a case-by-case basis depending on the shape, size, and availability of rough material.

It generally takes 4-6 weeks to custom cut a center stone, plus 1-2 weeks for certification. IGI certification is included in quote of stone, if you want GIA, it will cost a bit more!

While we cannot guarantee an exact grade post-certification, we can guarantee a minimum color, clarity and carat weight.

Custom cut center stones are non-refundable, but eligible for exchange for equal or greater value.

Should you choose to exchange your custom cut center stone, there is also a $500 restocking fee.

Yes! If we can't source the perfect side stones, we can custom-cut them.

It takes around 2-8 weeks to cut the side stones. This extends the overall production time to 5-13 weeks depending on the complexity of the project.

We can custom cut lab-grown diamond side stones, natural diamond side stones, and some gemstones.

Custom cut side stones are eligible for return under our returns policy subject to a $250 restocking fee.